This policy is applicable for Specialist Hospital's Patient Portals and Mobile Apps
Welcome to Specialist Hospital's On-line Health Records Repository.
Thanks for using Specialist Hospital's On-line Health Repository System (“Services”). This Terms and Condition document is applicable to the Online Services provided by Specialist Health Systems Pvt. Ltd. (“Specialist”), located at #216, 7th Main, 80 Feet Road, 1st Block, HRBR Layout, Kalyan Nagar, Bengaluru - 560043, Karnataka, India though the domains specialisthospital.in and specialisthospital.co.in and through Android & iOS Mobile Applicaiton Specialist Hospital. By using our Services, you are agreeing to following terms. Please read them carefully.
You must follow any policies made available to you within the Services. Please don't misuse our Services. We may suspend or stop providing our Services to you if you don't comply with our policies. These services are available using mobile devices, please don't use these services while driving or while doing some activities which needs your attention. Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don’t remove, obscure, or alter any details displayed in or along with our Services. In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. To protect your Account, please keep your password confidential. You are responsible for the activity that happens on or through your Account. If you suspect any unauthorized use of your password, please send a mail to it@specialisthospital.in or call +91 80 421 22 222 Ext. 222 (Between 8:30 AM and 10:00 PM on all Days).
Your details (including files) stored on-line are protected by dual layer encryption and is stored in the system which is completely under the control of Specialist Hospital. We will never share any of your health records to any 3rd Party. We will retain your health records for 5 years as per our IT Policy and can be accessible online with your Customer ID and Password for first 3 years of creation of records. You can use the reports generated using this Services for reference purpose only.
Specialist Hospital's privacy policies explain how we treat your personal data and protect your privacy when you use our Services. We will not give access to your personal details including health records to any third party. By using our Services, you agree that Specialist Hospital can use such data in accordance with our privacy policies
Specialist Hospital make use of a software named ProMed, a Hospital Management and Information System for handling patient records through a portal promedhms.com and promedhms.in while Video Consultation is served by MIRepo through mirepo.pw. All your health records are stored encrypted in secured server located in India. As part of Video Consultation, we are not storing your video and don't offer any provision to record your conversations with doctor.
We use cookies only to remember your Customer ID and Password if you select the option "Remember me" while login